This driver can be simply updated by uninstalling and installing the latest display driver. This compatibility issue between Windows 10 and Neat Receipts is caused by the fact that the scanner’s device driver is not updated.
This isn’t a simple coincidence and its actually the reason why Neat Receipts is not working as intended. Nearly every forum post about Neat Receipt compatibility issues come from users who updated their operating system from Windows 7 to Windows 10. Fortunately, this issue is common and its quite simple to fix. However, numerous Windows 10 users are complaining that Neat Receipts is having some compatibility issues with the operating system.